MAF651

Which of the following is the most accurate about the definition strategic performance measurement?

• an approach to make an organisation's strategic goals more visible to top level management

• an approach to make organisation's strategic goals more visible to public

• an approach to make organisation's operation generate more product

• an approach to make organisation's administrative department perform well

Answer explanation

How many key elements of strategic performance measurement stated in the slide?

• 5

• 6

• 4

• 3

Answer explanation

Which of the following is the objective in the internal business process perspective?

• Enhancing operational efficiencies

• Improve customer retention

• Reducing employee turnover

• Increasing revenue

Answer explanation

What is the limitation of strategic performance measurement?

• Increase communication

• Ineffective top-down

• Decrease productivity

• Increase productivity

Answer explanation

Which of the following is true about Strategic Performance Measurement?

• It is based on the setting of priorities on the criteria of outcomes and effectiveness

• It is interconnected to expenditure plans and incidental constraints

• It reflects the government’s policy decisions

• It assists in setting performance goals without overlapping the strategic goals

Answer explanation

How many steps available for developing a performance measurement system?

• 5

• 8

• 7

• 9

Answer explanation