Conflict Resolution
Authored by Fatin Khairunniza
Business
Professional Development
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is Conflict Resolution?
Be incompatible or at variance and clash.
A a struggle or an opposition.
A way for two or more parties to find a peaceful solution to a disagreement among them.
A serious disagreement or argument, typically a protracted one.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many stage is Glasl’s Model Of Conflict Escalation?
Four
Nine
Eight
Five
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is NOT Conflict Resolution Mode?
Avoiding
Collaborating
Controlling
Competing
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How to resolve a conflict?
Actively listen
Avoid the conflict
Keep silent
Avoid judgement
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which one is the Four Flag?
Judgement
Communication
Teamwork
Negotiation
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Calling in sick to avoid interacting with a problematic individual from the company is a form of which type of conflict management?
Collaborating
Avoiding
Compromising
Competing
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where would you go if you have a workplace conflict?
The CEO
Finance Department
HR Department
Administration Department
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