Dashboard Issue Handling
Authored by CS Xendit
Professional Development
1st Grade
Used 7+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a user insisted of encountering "Something unexpected happened.." in Balance tab even after trouble shooting, to which slack channel you can raise this issue to?
#p-dashboard-issues
#p-txi
#p-txi-issues
#p-dashboard
#p-billing-issues
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Locked account happened after how many failed login attempts?
3.0
4.0
5.0
6.0
7.0
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A registration of business email will automatically create a user under the same email
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These are the things that can be updated by customers through their own dashboard, except:
Logo
Business address
Phone number
User email
Business name
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the email subject for device verification email?
Your account is locked
Verify your device
Trying to log in to the dashboard?
Your device is not recognized
Please verify your device
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