Intro to Management Lesson Quiz 1-2

Establishing strategies for achieving organizational goals is a part of the ________ function.

• leading

• coordinating

• planning

• organizing

Organizing includes ________.

• setting organizational goals

• hiring organizational members

• motivating organizational members

• determining who does what tasks

A manager resolving conflict among organizational members is performing which of the following functions/roles?

• Controlling

• Leading

• Organizing

• Planning

Ken is the leader of a marketing team. He needs to build up the team spirit and train his team members to have a good selling and marketing skill. Which of the following management functions is Ken performing?

i. Setting objectives

ii. Motivating and communicating

iii. Measuring

iv. Developing people

• i and ii

• ii and iii

• ii and iv

• iii and iv

According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

• informational

• interpersonal

• technical

• decisional

The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.

• interpersonal

• informational

• technical

• decisional

Which of the following is NOT an example of an interpersonal role according to Mintzberg?

• Figurehead

• Leader

• Liasion

• Spokesperson

Peter is the Chief Executive Officer of ABC Limited. He is attending a press conference to announce the new business direction of his company. What kind of management role is Peter performing?

• Monitor

• Disseminator

• Spokesperson

• Negotiator

In response to an accident that caused death and injuries, a top manager of Citybus immediately issued a statement expressing deep condolences to the victim and her family, adding the company would provide assistance while fully cooperating with the police in their investigation. What kind of management role does the top manager performing?

• Enterpreneur

• Disturbance Handler

• Monitor

• Negotiator

Susan, as the Managing Director of AA Limited, is greeting visiting dignitaries in the company’s annual dinner. What kind of management roles is Susan performing?

i. Figurehead

ii. Leader

iii. Liaison

iv. Disseminator 

• i and ii

• i and iii

• ii and iii

• ii and iv