Management and managers

Who is the manager?

• The owner of the company

• Person who oversees the work of employees

• Person who follows the instructions

• The leader of a group

What are the four functions of management?

• Planning, supporting, organising and directing

• Planning, appraising, controlling and punishing

• Planning, organising, directing and controlling

• Planning, directing anf motivating

Who defined the functions of managers?

• Herzberg

• Fayol

• Mintzberg

• Steve Jobs

A manager is coaching a salesperson who is having difficulties meeting deadlines. Name the management role according to Mintzberg.

• Interpersonal role

• Informational role

• Decisional role

A manager is involved in the selection process of new applicants. Name the management role according to Mintzberg.

• Interpersonal role

• Information role

• Decisional role

A manager is involved in the induction program for new employees. Name the management role according to Mintzberg.

• Interpersonal role

• Informational role

• Decisisonal role

____ leadership - also known as authoritarian leadership, is a leadership style characterized by individual control over all decisions and little input from group members

____ a non-authoritarian leadership style. Leaders try to give the least possible guidance to subordinates, there is very limited intervention from management.

In ______ leadership style, the management will include the staff in the decision-making process during group discussions, votes and staff meetings

In ____ leadership style, the manager is expected to protect staff members, help them grow, and make all decisions himself.