ACE CH 4

During an initial client interview, an ACE Certified Personal Trainer “breaks the ice” by asking the new client about how their day has been going. Which of the following BEST identifies this stage of the client–personal trainer relationship?

• Rapport

• Action

• Investigation

• Planning

Active listening is MOST critical during which stage of the client–personal trainer relationship?

• Action

• Planning

• Investigation

• Rapport

Which of the following BEST describes how an ACE Certified Personal Trainer can

develop cultural competence when working with a client from a different background?

• Learn about the client's lifestyle and culture

• Ignore any cultural differences

• Discuss any cultural differences with the client

• Ask the client about their cultural differences

During a recent training session, an ACE Certified Personal Trainer is continually looking at their watch. Which of the following BEST describes the potential meaning of the personal trainer’s body language?

• Agression

• Anger

• Anxious to leave

• Tension

During a training session, an ACE Certified Personal Trainer excuses themselves from the session to take a personal phone call. Which of the following is being communicated to the client?

• Anxiety

• Boredom

• Lack of professionalism

• Defiance to norms

During a training session, a client begins talking about intimate personal issues and problems at home. Which of the following actions is MOST appropriate for the ACE Certified Personal Trainer to take?

• Redirect the conversation

• Offer advice

• Listen and sympathize

• Provide some solutions to the problem

During a training session, you ask the client to explain what benefits might be gained by increasing their exercise frequency from 2 days/week to 3 days/week. Which of the following BEST identifies

the type of communication skill used by the trainer?

• Offering affirmation

• Summarizing

• Open ended questioning

• Closed questioning

During a training session with a new client, an ACE Certified Personal Trainer states, “You’re worried that it is too difficult to lose weight.” Which of the following BEST identifies the type of communication skill used by the trainer?

• Reflective Listening

• Summarizing

• Closed Statement

• Offering Affirmation

Which stage of the client–personal trainer relationship should be viewed as a give-and-take opportunity for communication?

• Planning Stage

• Action Stage

• Rapport

• Investigation

Which of the following is a key consideration when setting goals with a client?

• Once set, revisiting goals is a waste of time

• Goals should be positive

• Numerous goals should be set to offer many options and choices

• Goals should be set by the trainer and agreed upon by the client