Mindset Reset

Mindset Reset is a refund that do not fulfill the Return Policy. In the event of the following issues EXCEPT

• Unable to provide original receipt

• Exceed 365 return guideline

• Overcharged or undercharged item

• Returning item are no in original condition or has been assembled

IKEA Return Policy are for all below statement EXCEPT

• No barcode

• Receipt present

• Original packaging

• Within 365 days

All items below cannot be returned EXCEPT

• AS-IS item

• Live plants

• Unopened item in original packaging

• Cut fabric

Refund will be issued in the same method of payment; Cash with Cash, Bank Card with Bank Card.

• TRUE

• FALSE

Which Refund Code represent Product Recall refund?

• Code 1

• Code 4

• Code 3

• Code 5

Product Guarantee varies according to departments or items, which one is NOT TRUE?

• 25 Years Guarantee: Kitchen & Living

• 3 Years Guarantee: Gaming Chairs & Bathroom

• 10 Years Guarantee: Tillreda Series

• 5 Years Guarantee: Motorized Roller Blind

365 Days Return Policy renew on 29 July 2018.

• TRUE

• FALSE

Code 6 : Undamaged return with NO physical item due to...

• Recall product

• Change of mind

• Oversell

• Opened item

IKEA spare parts are unique and customized for our products. Thus IKEA give spare parts for free of charges and can be delivered to customer house through website order.

• TRUE

• FALSE

Every Lost and Found IKEA Article need to be filled in into ________ at the end of the day.

• Lost & Found Item Form

• Stock Adjustment Form (SAF)

• Internal Handling Form (IHF)