Hightec is a global innovation company that never stops inventing. Employees at Hightec are constantly encouraged to develop new products and ideas creatively and enthusiastically. This focus on innovation has led Hightec to develop a wide range of products and markets. Hightec would be likely to be a ________.

• prospector

• defender

• analyzer

• reactor

As the company’s CEO, John has set a goal for her company to be excellent in its products and services through intensive training. John has engaged in __________.

• planning

• organizing

• leading

• controlling

Tactical planning ______________________.

• determines the day-to-day operations within an organisation

   

• addresses the organisation’s basic mission, issuing broad statements of purpose or direction that have a long lead time

• involves managers in each department of an organisation who are responsible for achieving the department’s objectives within 6 to 24 months

• includes planning that has measurable targets, schedules and timetables

"Expect an airline to improve its on-time arrivals by 3 to 6 months"

According to SMART goals, which does the statement represent?

• Multipliable

• Attainable

• Result-oriented

• Target-date

'Managers and employees periodically review the employee’s performance'.

According to MBO, which step is this?

• Step 1

• Step 2

• Step 3

• Step 4

Expresses the purpose of the organization

• mission

• vision

• purpose

• hope