Sales I - 1.00 Vocabulary Review

The exchange of a commodity for money; the action of selling something.

• Marketing

• Advertising

• Presenting

• Sales

The amount of money a salesperson earns based on the number of sales they have made.

• Compensation

• Commission

• Salary

• Bonus

A person whose job is to sell products or services for a company, often in a particular area.

• Sales Representative

• Sales Associate

• Sales Excutive

• Sales Manager

Speaking face-to-face, over the phone, or via video software to another person or group of people.

• Non-Verbal

• Verbal

• Written

• Active Listening

Being ready, willing, and able to work hard. These people care about and take pride in the quality of their performance.

• Interpersonal

• Honesty

• Initiative

• Industriousness

The principles by which you live. They are the ideas, morals, and characteristics that are the most important to you.

• Quality

• Values

• Personal Trait

• Strengths

An environment where individuals study a digital-based curriculum taught by instructors that lecture online via video or audio.

• Customer Relationship Management (CRM)

• E-Commerce

• Virtual Learning

• Sales Force Automation (SFA)

A technology for managing a company’s relationships and interactions with customers and potential customers.

• Customer Relationship Management (CRM)

• E-Commerce

• Virtual Learning

• Sales Force Automation (SFA)

The process of turning communication into thoughts, where the receiver is able to understand, and interpret a message from a sender.

• Encoding

• Decoding

• Communication

• Barrier

The two-way process of sending and receiving information, ideas, feelings, and beliefs.

• Encoding

• Decoding

• Communication

• Barrier