Dai - Act
Authored by Adhitya Selloaji
Professional Development
Professional Development
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40 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dibawah ini adalah PIC CS Floor Manager, kecuali…
Kacab
CRO
Sales
Sales Supervisor
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa jumlah Report CS yang dikumpulkan ke CS Dept disetiap bulan....
11
9
12
10
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Hal - hal yang ditanyakan saat interview (SSI ) terkait dengan pelayanan, frontliner & Facility, adalah....
Dealer Web --> Sales Initiation --> Deal --> Paperwork --> Delivery --> Follow Up
Dealer Web --> Sales Initiation --> Paperwork ---> Deal --> Delivery --> Follow Up
Sales Initation --> Dealer Web --> Paperwork --> Deal --> Delivery --> Follow up
Dealer Web --> Paperwork --> Sales Initation --> Deal --> Delivery --> Follow up
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sebutkan Report CS, kecuali.....
Customer In dept interview
CS Refreshment
Voice of Customer
CS Floor Manager
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sebutkan ukuran board untuk report CS Voice on Board....
Ukuran 70 x 90 cm
Ukuran 60 x 80 cm
Ukuran 65 x 90 cm
Ukuran 50 x 80 cm
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Report CS PDCA terdiri dari beberapa data yang dikirim, sebutkan...
Rekap, Foto, MOM, PICA
Absen, MOM, PICA
Foto, MOM, PICA
Absen, Foto, MOM,PICA
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Jabatan karyawan, yang menjalankan CS Floor Manager adalah....
Counter
Salesman atau Salesgirl
SRO
Sales Supervisor
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