ITIL
Authored by Luis Ángel Sarinana Gurrola
Instructional Technology
University
Used 12+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 3 pts
¿Qué significa ITIL?
Information Technology Infrastructure Library
Information Technology Infraestructure Local
Informe de Tecnologías de la Información en Londres
Index Technology In Lions
2.
FILL IN THE BLANK QUESTION
1 min • 4 pts
El gobierno _______ lanzo la primera versión de ITIL
3.
FILL IN THE BLANK QUESTION
30 sec • 3 pts
Su primera versión fue con el nombre de Government Information Technology Infrastructure Management (_____)
4.
MULTIPLE CHOICE QUESTION
20 sec • 3 pts
¿Cuando fue lanzada la primera versión de ITIL?
60's
90's
80's
1999
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿Qué versión de ITIL contó con 30 volúmenes?
v1
v2
v3
v4
6.
MULTIPLE CHOICE QUESTION
20 sec • 3 pts
La versión 3 de ITIL consta de...
3 publicaciones que contienen 15 procesos y 4 funciones.
5 publicaciones que contienen 26 procesos y 4 funciones.
4 publicaciones que contienen 26 procesos y 4 funciones.
7.
FILL IN THE BLANK QUESTION
1 min • 4 pts
La versión 2 de ITIL fue revisada y publicada en la década del ____
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