An ability to analyse the environment and solving a problem is called as ________.

• human skills

• technical skills

• conceptual skills

• thinking skills

A manager who play a role as _________ needs to perform a symbolic routine duties like attending ceremonies, legal or social functions.

• figurehead

• liaison

• disseminator

• negotiator

Listed below are the components of external environment, EXCEPT:

• economic

• technology

• competition

• operational efficiency

Which of the following is INCORRECT about culture?

• culture is tangible

• culture is shared

• culture is discriptive

• culture is perceived

Goals brings benefits in planning process because _______.

• goals can increase motivation

• goals can eliminate competition

• goals can increase company’s reputation

• goals can change customer’s behaviour

A statement which explaining the organization’s purpose of reason for existence is called _____.

• vision

• mission

• strategy

• planning

An effective brainstorming activities can be successfully achieved by various ways, EXCEPT:

• write down all the ideas

• have a definite ending time

• ensure all the participants are prepared

• early eliminating the ideas to reduce time

Which of the followings is INCORRECT about convergent thinking?

• creative ideas

• evaluative

• rational

• objective

SARA model in problem solving is stands for _______.

• Scanning, Analysis, Retain and Adjust

• Scanning, Analysis, Response and Assessment

• Searching, Analysis, Retain and Assessment

• Searching, Analysis, Response and Adjust

The last steps in problem solving process is ________.

• evaluate the decision

• analyze the alternative

• define specific problems

• implement the alternatives