DSAR CMC Limited Pulse Check 2

Which of these can be found in EDM?

• Statement

• Credit Agreement

• Credit Limit Letter

The account was opened on 25th November 2014 there is no I&E, would you request affordability?

• No

• Yes

If you see an I&E annotation on an account you are collating for, what would you do?

• Check the date of the account, if it is before 1st November 2015, nothing

• Nothing

• Request affordability via QA Comms

Which of these are Extra Care Sales?

• Extra Care 300

• Extra Care Advantage

• Extra Care 500

• Extra Care Total Cover

When would you use the Flex card?

• If it is a Very account, that has migrated

• If it is a Very account, that has migrated and opened prior to 2006

• If it is a Littlewoods account, that has not migrated and opened prior to 2006

• If it is a Very account, that has not migrated and opened prior to 2006

What is statement of price also known as?

• Competition Commission

• COCO

• Customer Commission

• Complaint Commission

What is the code for the sale and cancellation letters on a PPI Sale showing on Data Archive?

• Mi5

• MSi60

• MSi90

• MSi98

How many digits does an Redcats account number have?

• 7

• 8

• 9

• 10

Where would you find the PAS information?

• Case direction will provide

• On the look up table

• On the Blue Prism RAG report

• On the Blue Prism data archive report