SCM CH6

Financial performance measures for an Organization  includes

step one in an effective performance measurement system

• Identify the firm’s strategic objectives.

• Develop an understanding of each functional area’s

• Design and document performance measures for each functional

• Assure the compatibility and strategic focus

step two in an effective performance measurement system

• Identify the firm’s strategic objectives.

• Develop an understanding of each functional area’s

• Design and document performance measures for each functional

• Assure the compatibility and strategic focus

step three in an  effective performance measurement system

• Identify the firm’s strategic objectives.

• Develop an understanding of each functional area’s

• Design and document performance measures for each functional 

• Assure the compatibility and strategic focus

step four in an effective performance measurement system

• Identify the firm’s strategic objectives.

• Develop an understanding of each functional area’s

• Design and document performance measures for each functional

• Assure the compatibility and strategic focus 

step five in an effective performance measurement system

• Assure the compatibility and strategic focus

• Implement the new performance monitoring system.

•  Identify internal and external trends

• Periodically

  re-evaluate

step six in an effective performance measurement system

•  Assure the compatibility and strategic focus

• Implement the new performance monitoring system

• Identify internal and external trends

• Periodically

  re-evaluate

step seven in an  effective performance measurement system

•  Assure the compatibility and strategic focus

• Implement the new performance monitoring system.

•  Identify internal and external trends

•  Periodically

  re-evaluate

 performance measures of customer service

Supply Chain Performance Measurement Systems