Final

If partner wants to change the email address where EG sends the invoice (remittance advice), we should guide them to self service on EPC

• True

• False

A chargeback happens when:

• Partner submit an incorrect payment request

• Partner wants to charge an evc that is more than 365 days old

• Partner charge an EVC for more amount than the authorize and never refunded the money back

Name the two ways that Expedia offers to a partner to collect the money from Expedia Collect reservation:

Can we guide the partner on EPC - Reservation page to find the EVC details for a guest?

• True - is one EVC for guest

• True - we can not see the details to provide it

• False - they need to use pacman

• False - they need to access their emails

An EVC can be use since:

• The moment of check out

• The moment of check in

• 30 days after booking was receive

• the moment of booking

When partners wants to change from EVC to EFT (or the other way around) we as LPA agent can make the update

• True

• False

We process refund on:

• Partner central

• Slack

• Voyager

• Mars

In CAT-pacman we will be able to:

• Cost reinstatement

• Cost reduction

• Rate correction

• Refunds

ETP is EG favorite business model because it boots visibility of properties and gives travelers a choice

• True

• False

EPT allows that a hotel can be seen in the package section in the live site

• True

• False