Front Office
Quiz
•
Business
•
University
•
Practice Problem
•
Easy
CARYN LIM
Used 56+ times
FREE Resource
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6 questions
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1.
OPEN ENDED QUESTION
30 sec • 1 pt
I am handling incoming and outgoing call, sometimes I help to wake up the guests. Who am I?
Evaluate responses using AI:
OFF
2.
OPEN ENDED QUESTION
30 sec • 1 pt
I am handling all cancellations and revisit made by the guest from different sources and modes. My duty also include duty also includes processing and confirmation of the reservation request. Who am I?
Evaluate responses using AI:
OFF
3.
OPEN ENDED QUESTION
30 sec • 1 pt
I greet the guest at the hotel entrance, handling guest baggage and if you having any enquiries during your stay in the hotel, please feel free to look for me. Who am I?
Evaluate responses using AI:
OFF
4.
OPEN ENDED QUESTION
3 mins • 1 pt
Why must Front Office department interact with Engineering department?
Evaluate responses using AI:
OFF
5.
OPEN ENDED QUESTION
3 mins • 1 pt
Why must Front Office department communicate with Housekeeping department?
Evaluate responses using AI:
OFF
6.
OPEN ENDED QUESTION
3 mins • 1 pt
Should Front Office department collaborate with banquet? Yes or not?
Why?
Evaluate responses using AI:
OFF
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