UNIT IV Chapter 10 & 11 Review

What is the first building block of organization structure

• Job design

• Organizing

• Benefits

• Coordinating activities

Answer explanation

Ch. 10-2

There are six building blocks that managers can use in constructing an organization 1. Designing jobs

2. Grouping jobs

3. Establishing reporting relationships

4. Distributing authority

5. Coordinating Activities

6. Differentiating between positions

What is the definition of job specialization?

• Systematically moving employees from one job to another

• the degree to which the overall task of the organization is broken down and divided into smaller component parts

• An alternative that involves increasing both the number of tasks the worker does and the control the worker has over the job.

• Giving the employee more tasks to perform

Answer explanation

Ch. 10-2

Job specialization is the dgree to which the overall task of the organization is broken down and divided into smaller component parts. Job specialization evolved from the concept of division of labor.

Match the following Job Characteristics Approach

• Skill Variety

• the extent to which the worker knows how well the job is being performed

• Feedback

• the number of things a person does in a job

• Task Significance

• The extent to which the worker does a complete or identifiable portion of the total job

• Task Identity

• The perceived importance

• Autonomy

• The degree of control the worker has over how the work is performed

What is Departmentalization?

• Grouping activities around products or product groups

• The process of grouping jobs according to some logical arrangement

• Grouping jobs on the basis of defined geographic sites or areas

• Grouping activites to respond to and interact with specific customers or customer groups

Answer explanation

Ch. 10-3 The second building block of organization structure is the grouping of jobs according to some logical arragnement. The process of grouping jobs is called departmentalization.

What is Chain of Command

• A clear and distinct line of authority among the positions in an organization

• The number of people who report to a particular manager

• Tall Organization

• Flat Organization

Answer explanation

Ch. 10-4

Chain of command is an old concept, first popularized in the early years of the twentieth century.

What is delegation?

• The process by which managers assign work to subordinates

• When the output of unit becomes the input for another

• The process of linking activities of the various departments of the organization

• When activites flow both ways between units

Answer explanation

Ch. 10-5

Delegation is the establishment of a pattern of authority between a superior and one or more subordinates. Specifically, delegation is the process by which managers assign a portion of their total workload to others.

Match the following

• decentralization

• The process of systematically retaining power and authority in the hands of higher level managers

• Centralization

• coordination

• The process of linking the activities of the various departments of the organization

• The process of systematically delegating power and authority throughout the organization to middle and lower level managers

• When activities flow both ways between units

• Reciprocal interdependence

A position in the direct chain of command that is responsible for the achievement of an organization's goals

• staff position

• line position

• administrative

• Manager

Answer explanation

Ch. 10.7

The last building block of organization structure is differentiating between line and staff positions in the organization. A line position is a position in the direct chain of command that is responsible for the achievement of an organization's goal.

Organization Design

• The overall set of structural elements and the relationships among those elements used to manage the total organizations

• A clear and distinct line of authority in an organization

• An alternative to job specialization that allows an entire group to design the work system it will use to perform an interrelated set of task

• A position intended to provide expertise, advice, and support for line posiitons

Answer explanation

Ch. 11.1

Organization design is the overall set of structural elements and the relationships among those elements used to manage the total organization. Thus, organization design is a means to implement strategies and plans to achieve organizational goals.

What is a bureaucracy

• Grouping activities around products or product groups

• The Soviet Union

• A model of organization design based on a legitimate and formal system of authority

• Power that has been legitimized by the organization

Answer explanation

Ch. 11-2

The Weberian perspective suggests that a bureaucracy is a model of organization design based on a legitimate and formal system of authority.