Corporate communication

Which of the following is a positive body language to use when speaking?

• Fold your arms or cross your legs

• Stand behind a table or chair

• Keep arms open & use open gestures

• Don't make eye contact

You're giving someone verbal feedback about some work they have completed that isn't up to standard: what should you do?

• Point out wrong points

• Base your feedback on what you have heard from others

• Criticize them for their work

• In private, Suggest where improvements can be made and agree on a plan

You disagree with what someone has said : how would you react?

• Ask questions to learn more about their opinion

• Refuse to listen

• Get emotionally involved and have a heated discussion

• Stick with your view in the situation

What is the formal word for 'SO'?

• Furthermore

• However

• Therefore

• Nevertheless

What is the formal word for 'In the End'?

• Finally

• In my opinion

• Lastly

• None of the given

What is the power verb for the word 'KEEP'?

• Organize

• Maintain

• Obtain

• Achieve

What is the formal word for 'DEATH'?

• Died

• No more

• Demise

• None

What is the power verb for 'HELP'?

• Assist

• Help

• Initiate

• Addressed