
Develop and maintain L2
Authored by Elizabeth Keogh
Education
Professional Development
Used 5+ times

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14 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who as an employee, should you approach if they are unsure about their own responsibilities at work
Junior stylist
Line manager/employer
Technician
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where information could be found on the responsibilities of other members of staff.
Human resources manager (HR)
Staff noticeboard
client record cards
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What could happen in result of staff completing a job they are not trained to do
Gets completed longer
Make mistakes/accidents
Gets a pay increase
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What action should be taken if a staff member feels they are being treated unfairly at work?
Refer to the appeals and grievance procedure.
Refer to the employee handbook for advise
Refer to someone from another salon
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What 2 ways can you identify your own strengths and weaknesses?
2 answers
Self assessment
Facebook notice to friends
Appraisals
Professional image
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who is the best person to identify training opportunities?
Client
Employer
Neighbour
Friend
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which two reasons why harmonious working relationships are important?
Professional image
Client feedback
To maintain team spirit
To help with the cleaning of the salon
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