Marketing Management EOPA Review (Part 2)

Why is it important for businesses to follow local health ordinances?

• To prevent accidents in the workpl

• To reduce the risk of widespread illness

• To protect the natural environment

• To lower the need for medical care facilities

It is appropriate for an employee to report his/her employer's noncompliance with health and safety regulations when

• A coworker blocks the fire escape route with boxes of old files

• the housekeeping staff disposes of the company's hazardous materials

• the employer does not take steps to correct the issue

• a vendor does not have a ventilation system that meets code

Which of the following actions is most likely to contribute to the creation of a safe business environment:

• Running extension cords across main walkways in a business

• Salting icy patches on the sidewalk outside the business entrance

• Storing inventory in stairwells and in front of emergency exits

• Keeping file drawers in high traffic areas open throughout the day

While Ken was heating up his lunch in the company's kitchen microwave oven, his food caught on fire. What is the most appropriate action for Ken to take?

• Call 411 and request assistance from the fire department

• Leave the kitchen to report the fire to his supervisor

• Use the kitchen fire extinguisher to put out the fire

• Open the window for evatuation purposes

Businesses may prevent burglaries by checking every room in the building at night to make sure that the

• telephones are tranferred

• public areas are clean

• electrical equipment is turned off

• windows and doors are locked

Although your coworker Edward has always been a pessimistic person, his attitude has been very negative lately. He obviously has an extreme dislike for the new manager, and recently, his favorite topics of conversation have been guns and knives. Knowing all this, what should you do?

• Say nothing because Edward will probably calm down soon

• Share this information with your supervisor or the HR department

• Call the local sheriff of police chief to discuss Edward's mood

• During a staff meeting, accues Edward of plotting to kill the manager

Which of the following restaurant assets would be considered intangible:

• The waiter's uniforms

• An expensive oven

• The building

• A secret recipe

In searching out suppliers, industrial purchasers should obtain __________ from potential vendors.

• resource files

• purchasing orders

• buying plans

• price quotations

What might a business do if it is running out of a popular product?

• Order substitutes

• Reduce the price

• Hold a sale

• Place a reorder

Filipe is a chef at a restaurant. He always starts with his resources, such as raw vegetables and meats, and then turns them into a fully-cooked meal. When Filipe turns his ingredients into a complete meal, he's taking part in

• mass production

• dispatching

• the conversion process

• resource transformation