BUS1002 - Chapter 3

Edward, Sales Manager ensure there are enough manpower in the road show to launch the new product. Edward is a ___.

• first-line manager

• middle line manager

• top manager

This _____ managers formulate long term plan for the company.

• first-line

• middle

• top

List FOUR functions of management.

Mandy is trying to settle the quarrel between her two staff. Which function of management Mandy performs?

• planning

• organising

• leading

• controlling

Controlling involves ____

• monitor performance

• implement corrective action when needed

• identify if any performance gap

• allocating resources

When the CEO attends to the official visit of a VVIP, the CEO is performing ____ role.

• interpersonal

• informational

• decisional