BUS141 Chapter 9

Which of the following statements about sexual harassment is true?

• A. A hostile work environment is characterized by a tangible economic harm.

• B. A person feels must acquiesce to a sexual proposition is Quid Pro Quo

• C. The co. cannot be sued for sexual harassment if managers did not know.

• D. Uninvited hugging or patting someone is not considered sexual harassment.

________ entails posting information about job vacancies and qualifications in places where employees can see them.

• A. Internal recruiting

• B. Selection

• C. External recruiting

• D. Employment testing

A(n) ___ interview is susceptible to legal attack because some questions may infringe on non-job-related matters.

• A. situational

• B. pre-employment

• C. behavioral-description

• D. unstructured

Which of the following is a good suggestion for managers when conducting interviews?

• A. Ask about the candidate’s family to show personal interest.

• B. Plan which questions you want to ask, and ask them to every interviewee.

• C. Do lots of the talking to make sure you share enough about the company.

• D. Ask questions to get the most straightforward answers from the candidate.

Because it is hard to fire employees, ________ is widely held as one of the most important HR practices to do well.

• A. recruiting

• B. interviewing

• C. selection

• D. performance management

________ is the purpose of strategic human resource management.

• A. Enabling effective implementation of corporate strategies

• B. Formulating progressive policies and procedures

• C. Informing the grand strategy

• D. Maintaining a stable workforce for minimum expense

________ appraisals are subject to validity problems due to evaluator bias.

• A. 360-degree

• B. Trait

• C. Objective

• D. Behavioral

Performance feedback is most effective when it

• A. describes an employee’s traits.

• B. is delivered twice each year.

• C. clarifies the employee’s weaknesses.

• D. is focused on future performance.

The risk of “wrongful termination” lawsuits is reduced with careful

• A. discussion at the time of dismissal.

• B. training and development.

• C. documentation.

• D. coaching.

The great majority of union workers work in

• A. the private sector.

• B. transportation and warehousing.

• C. the public sector.

• D. utilities.