Applied Business Tools-(Semi-final) BSHM 1A

Is a software application that allows customers to book services online.

• GDS

• CRS

• POS

• Online reservation system

Is is a type of reservation system in which a hotel or other hospitality establishment guarantees a reservation for a customers.

• Non-guaranteed reservation

• Guaranteed reservation

• Payment and ticketing

It involves making a reservation through human interaction such as over the phone or in person.

• Guaranteed Reservation

• Non-guaranteed reservation

• Manual reservation system

Online reservation systems allow passengers to book flights by selecting their travel dates, origin and destination, and the number of passengers.

• seat selection

• booking flights

• payment and ticketing

Is a form of travel in vehicles such as airplanes jets, aircrafts, helicopters and anything else that sustain flight.

• Air Travel

• Land base

• Sea Travel

It helps users create, read, update and delete data in a database, and it assists with logging and auditing functions.

• Database management system

• Property management system

• Central reservation system

Are intermediary retail agents who sell rooms, airline seats and other products and services to the travelers.

• Direct reservation

• Travel agents

• Companies and corporate houses

One of the disadvantages of an online reservation system is you need internet access.

• True

• False

Advantage of an online reservation system is upsell easily and reduce human error.

• True

• False

Are computerized reservation system that are used to store and retrieve room status information and conduct transactions.

• Automated system

• Manual system