Housekeeping Positions

Housekeeping Positions

9th - 12th Grade

10 Qs

quiz-placeholder

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Housekeeping Positions

Housekeeping Positions

Assessment

Quiz

Other

9th - 12th Grade

Hard

Created by

Corey Sharpe

Used 17+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Supervises, trains, and inspects the job performance of assigned employees to ensure that all procedures ar ecompleted to the hotel's standards. Assists where necessary to ensure optimum service to guests

Public Space Cleaner

Laundry Manager

Guestroom Attendant

Housekeeping Manager

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Supervises, trains, and inspects the performance of assigned room attendants, turndown attendants, and floor attendants, ensuring that all procedures are completed to the hotel's standards.

Laundry manager

Floor Supervisor

Linen Room Attendant

Turndown Attendant

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Cleans guestrooms to the hotel's established standards of cleanliness. Expected to report any maintenance issues and handle guest special requests or complaints. Must ensure the confidentiality and security of all guestrooms.

Guestroom Attendant

Turndown Attendant

Floor Attendant

Public Space Cleaner

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Provides evening turndown service of the guest's bedding in preparation for a night's sleep while completing any additional cleaning of guestrooms, if needed, ensuring the hotel's established standards of cleanliness. Expected to report any maintenance issues and handle guest special requests or complaints. Must preserve the confidentiality and security of all guestrooms.

Housekeeping Manager

Public Space Cleaner

Floor Supervisor

Turndown Attendant

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Cleans and maintains all furnishings and surfaces in public areas to meet the hotel's standards of cleanliness.

Public Space Supervisor

Public Space Cleaner

Floor Attendant

Guestroom Attendant

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Receives dirty linen, issues clean linen and service towels to hotel personnel. Inspects condition of linen, removes damaged linen from service, and requests replacement items.

Linen Room Attendant

Laundry Attendant

Laundry Manager

Turndown Attendant

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Supervises, trains, and inspects the performance of the public space cleaners to ensure that all public areas meet the hotel's standards.

Floor Supervisor

Housekeeping Manager

Public Space Supervisor

Laundry Manager

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