Customer/Seller Answers

Customer/Seller Answers

Professional Development

12 Qs

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Customer/Seller Answers

Customer/Seller Answers

Assessment

Quiz

Professional Development

Professional Development

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12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Q: Suggestion for a longer hose?

Seller Answer: Hi Friend, The hose we supplied is 36” inch, you can purchase longer hose in local hardware shop.

Approve

Escalate

Reject: SPAM

Reject:PROMO

Answer explanation

Media Image

PROMO: Inciting offsite sales.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Q:Will it bond to polypropylene plastic?

Manufacturer Answer: Clear Gorilla Glue does not bond polypropylene. If we can be of any further assistance, please contact our Support Team at 800-966-4358 or visit our Contact Us page at www.golira.com. Please be sure to provide case #592741 when contacting our Support Team. Thank you, The Gorilla Glue Company

Approve

Reject

Answer explanation

Media Image

case #592741 - seen as personal info

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Q: Planning to use it on 8 150w ufo shop lights. Will this still handle the load? Is the 150w max per light or total load?

Customer Answer: Have you considered an LED alternative?

Approve

Reject

Answer explanation

Media Image

If the question provides a possible solution, it must be approved. Both on answers provided by the Customers and Sellers/Manufacturers.

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Q:Which kit for 18' x 8' five panel?

Customer Answer: My suggestion is to go to their website and call the contact number listed. They are very responsive and helpful. They will get you to the correct size.

Approve

Reject

Answer explanation

Media Image

No answer - Nature of the question is product related, therefore contact the seller answer is not valid.

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Q:How can I get a 2nd extra quick release plate for another camera?

Customer Answer: The company web site or Amazon

Approve

Reject

Answer explanation

Media Image

Redirecting sales to other platforms.

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Q: Where can I get a copy of Installation instructions

Seller Answer: Please directly ask seller for it, and tell them your order ID.

Approve

Reject

Answer explanation

“Contact manufacturer/ seller” and “contact us” answers on questions without providing any product/question related information. However, these are allowed where the question itself is customer service related or involves requests for customization, samples, manuals, replacement (including replacement parts), availability or pictures;

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Q:what fits a factory 1969 chevelle steering wheel ?

Customer Answer: Read the instructions.

Approve

Reject

Answer explanation

Media Image

We do allow the answers where Customer answers have to make an attempt to provide information relating to the product, type of question asked or product related sentiment,, here customer is guiding the questioner where to find this information so this is not a standalone version of IDK and is an attempt, should be APPROVED.

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