FMD Revison Quiz #1

Retail refers to the sale of goods to consumers in

• Big quantities.

• Bulky quantities.

• Median quantities.

• Small quatities.

The retail industry is important to Singapore

• economy, employment & tourism

• economy, emplacement & tourism

• empower, employment & tourism

• economy, employment & tourist

A physical retail store is usually referred as

• brick and click.

• brick and mortar.

• click and order.

• click and mortar.

A retail store that is a short-term sales space and mainly to create brand awareness is known as

• convenience store.

• pop-up store.

• shopping mall.

• stand alone store.

A retail store that operates both a physical store and an online e-retailing store is known as

• brick and click.

• brick and mortar.

• click and mortar.

• click and order.

Convenience stores like 7-11 sell FMCG products in the stores. FMCG stands for

• fast moving consumer goods.

• fast movement consumer goods.

• fast moving customer goods.

• fast movement customer goods.

A store like Uniqlo, which sells a specific range of products is known as

• convenience store.

• department store.

• hypermarket.

• speciality store.

Which company does NOT belong to a department store?

• BHG.

• H&M.

• Isetan.

• Takashimaya.

Which one of the following does NOT belong to the General Merchandise groupings?

• Cosmetics.

• Electronics.

• Furnitures.

• Toys.

Which job title supervises and motivates the retail team to provide excellent customer service?

• Customer Service Associates.

• Retail Assistant.

• Retail supervisors.

• Store Manager.