
April MSV (KSA)
Authored by Mirna Khalaf
Business
Professional Development
Used 3+ times

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10 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 5 pts
The customer is asking to cancel the order,
You should...
(choose all the correct answers)
Raise a resolve ticket to the Hub
advise the cusotmet to take the action from the dashboard
Raise a close ticket to the Hub
Take the action from the admin dashboard
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The business will get his canceled order back to his address in Jeddah on the .....
(order was canceled on Tuesday the 25)
30th
28th
27th
29th
Answer explanation
28 is Friday and we don't work on Friday
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Order (2020143) is Picked up from Macca on 20 of Feb, it should be delivered to the consignee's address In Abha on.....
21 Feb
25 Feb
24 Feb
22 Feb
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
We cannot Reschedule orders on the dashboard when their status is ….
At Warehouse
Out for delivery
In Transit
All of the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The business (Tag Home) tier is 1B so that he will receive his cash-out the next day, and we will deduct 1% from the total transaction
True
False
6.
MULTIPLE SELECT QUESTION
45 sec • 5 pts
If the business sent the receipt of his payment,
you should resend it to ...
(Choose all the correct answers)
Maryam Mehrem
Mohamed Raafat
Ahmed Hesham
Ahmed Gaballah
All of the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
ما هو الشكل الصحيح لهذه الكلمة
إخطاء
الخطأ
أخطاءواْ
الخطاء
الخطاء
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