PSL1CH09Vocab

The federal agency that creates and enforces safety related

standards and regulations in the workplace.

• FDA

• HAACP

•  Occupational Safety and Health Administration (OSHA)

• CDC

An unplanned, undesirable event that can cause property damage, injuries or fatalities, time lost from

work, or disruptions of work; accidents are often referred to as incidents or events for risk purposes.

• accident investigation

• liability

• safety program guidelines

• accident

An event in which property damage or injury is narrowly avoided; in the workplace, any event that

makes guests or employees less safe should be investigated and recorded—even if an actual injury did not occur

• accident

• liability

• premises

• near miss

The act of following up on reported injuries or illnesses involving both guests and

employees, which involves eight steps: 

(1) Record information as soon as possible after the event occurs, ideally within one hour, using OSHA-required forms as well as appropriate corporate or company forms; (2) include

a description of the event, the date, and two signatures on accident report forms; (3) collect physical evidence

or take pictures at the site of the event; (4) interview all people involved and any witnesses; (5) determine as

clearly as possible the sequence of events, the root causes and effects, and the actions taken; (6) submit reports

to OSHA, the insurance carrier, a lawyer, and corporate headquarters, as appropriate, and keep copies of all

reports and photographs for your fi les; (7) keep all employees informed of procedures and hazards that arise

from the situation; and (8) if they aren’t already available, post emergency phone numbers in public places.

• accident

• accident investigation

• liability

• emergency plan

All of the property including and around the restaurant.

• management practices

• employee practices

• reasonable care

• premises

The legal responsibility that one person has to another that is enforceable by law in court.

• reasonable care

• premises

• liability

• equipment

A legal term that means that an ordinary person would think that the operation takes thoughtful,

careful precautions.

• reasonable care

• liability

• premises

• safety program guidelines

Guidelines to ensure safety that are based on existing safety practices and the

insurance carrier’s requirements, and designed to meet the specific needs of the operation, including specific

guidelines reflecting the operation’s geographic location, such as snow and ice removal, flood water drainage, or

earthquake response plans.

• general safety audit

• reasonable care

• facilities

• safety program guidelines

A safety inspection of facilities, equipment, employee practices, and management practices

designed to judge the level of safety in an operation; a general safety audit identifies any areas or practices that

might be hazardous to employees and guests, and the completed audit is presented in checklist form.

• facilities

• general safety audit

• equipment

• emergency plan

The building (exterior and interior) and major systems, such as electricity and plumbing, including

outside areas (such as drive-through windows, parking lots, and outdoor eating areas) as well as furnishings (such

as booths, tables, and chairs) and fixtures (such as sinks, lights, and doors).

• premises

• equipment

• general safety audit

• facilities