FUNCTIONAL AREAS OF A BUSINESS

Which is NOT a function area of a business?

• accounts

• human resource

• cashier

• customer service

Advise management about possible wage increase for staff

• finance

• production

• marketing

• human resource

Which department arranges meetings with potential clients and maintains relationships with existing clients?

• Sales

• Production

• Customer Service

• Finance

Which of the following functional areas are in charge of quality control?

• Finance
• Marketing
• Administration

• Production

The human resources function of a large organisation is most likely to support the finance function by:

• purchasing a new accounts package

• recruiting an additional employee

• updating its supplier database

• using social media to encourage more sales

Which of the following is the most likely consequence to a manufacturer of a poor relationship between its purchasing function and its operations management function?

• Incorrect prices

• Insufficient stocks of raw materials

• Late payment of employee wages

• Too few staff

Which of the following is a key feature of centralisation?

• Major decisions are made by a small number of senior staff

• Major decisions are made by junior staff

• Delegation is actively used in the organisation

• A democratic management style exists

Which department arranges meetings with potential clients and maintains relationships with existing clients?

• Sales

• Production

• Customer Service

• Finance

Provides healthy and clean work environment

• human resource

• Finance

• Production

• Marketing

The passing of authority from one level to another is called:

• Delegation

• Responsibility

• Chain of Command

• Span of Control