DIGITAL ADVISORY BATCH 6
Authored by amelita siregar
Professional Development
1st Grade
Used 1+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Manakah mesin yang dapat digunakan untuk mencetak mutasi buku tabungan?
DigiCS
SPRINT
CRM
TCARE
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Mesin apa yang digunakan untuk nasabah baru yang ingin membuka rekening tabungan?
DigiCS
SPRINT
CRM
DOA
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Di bawah ini adalah karakteristik modern customer, kecuali?
Connected
Wary
Brough
Vocal
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Disrupsi dalam dunia perbankan menghadirn potensial customer yaitu
BCA
MEKAR
DIGIBANK
OVO
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Mengapa Service Excellence itu penting, kecuali
Dapat meningkatkan Customer Satisfaction
Membuat nasabah menjadi loyal
meningkatkan potensi komplain
Sustainability profit
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