ASM453 CHAPTER 2 CHARACTERISTICS OF EFFECTIVE SUPERVISORS

FEBRUARY 2022

Which of the following is not a characteristic of an effective supervisor? 

• Getting others to cooperate. 

• Seeking professional counseling. 

• Listening to others. 

• Delegating tasks. 

JULY 2017

Active listening requires a manager to

• pay attention to what the subordinate is saying.

• listen to the message conveyed by the subordinate.

• concentrate on what the subordinate has to say.

• be tuned to the message and feelings being communicated.

JULY 2021, JUNE 2016

Which of the following is NOT the benefit of team building? 

• It encourages individual creativity.

• It gives employees greater control over their work. 

• It allows supervisors to assign tasks to high achievers.

• The employees feel that they hold significant roles in the company .

JUNE 2015

Which of the following is NOT the reason why supervisor is reluctant to delegate?

• Employers feel they can perform the work better.

• Employers are not keen to teach employees to do the job.

• Employers want work done their way.

• Employers feel the work is too simple for the employee to do.

JUNE 2016

Understanding subordinates, in this aspect may require the supervisor should have a fair comprehensive understanding of each subordinate's identity.

• Ability to think.

• Social traits.

• Personality traits.

• Character.

JULY 2023

Which of the following is NOT an outcome of team building?

• It destroys employee creativity to a certain extent.

• It gives employees a feeling that they play a more significant role in what happens within an organization.

• It is likely to produce greater employee productivity.

• It generally results in happier employees.

JULY 2023

Making subordinates aware that higher-level management is dependent on them for their ideas and suggestions and providing variations in the routine of subordinates are examples of ways that supervisors can

• delegate to subordinates.

• understand subordinates.

• achieve cooperation with subordinates.

• show fairness to subordinates.

JUNE 2018, JUNE 2015

Which of the following is NOT the reason why supervisor is reluctant to delegate?

• Employers feel they can perform the work better.

• Employers are not keen to teach employee to do the job.

• Employers want work done their way.

• Employers feel the work is too simple for the employee to do.