TXI #themoreyouknow Post Test
Authored by CS Xendit
Professional Development
1st Grade
Used 1+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These are TXI/Report scope, excapt ...
Balance tab & report
Transaction tab & report
XP consolidated report
Payment link transaction report
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which Zendesk assignee correct group for TXI/Report issue escalation?
Dashboard & Billing - Yovita
Escrow/RDL & TXI - Yovita
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where we can escalate TXI/Report issue?
#p-dashboard-issue
#p-txi
#p-reports
#p-notifications-issue
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False, Lack of understanding on report value is strictly used for Balance & Transaction reports only (SFTP included)?
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which channel that we can use for unreceived Balance/Transaction report email case where the merchant insist no server error on their side?
#p-dashboard-issue
#p-notifications-issue
#p-txi
#p-reports
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