June MSV (KSA)

June MSV (KSA)

Professional Development

10 Qs

quiz-placeholder

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June MSV (KSA)

June MSV (KSA)

Assessment

Quiz

Other

Professional Development

Practice Problem

Medium

Created by

Mirna Khalaf

Used 4+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Business (Atman) needs to make a material order

( 40 S flyer, 20 M box, 10 XL flyer, 15 M flyer)

Send the rest of the order to the Hub

Advise the customer that the XL flyers is not available

Send the order to the Hub

Educate him on how to order it from his dashboard

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  • The customer can choose whether the system should hide his products from the store when it goes out of stock or show it with the Show remaining quantity” sign


True

False

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

The consignee is complaining that the star refuses to come to his address,

You should -----

(Choose all the correct answers)

Raise a ticket to the Hub

Forward it to ksa-operation@bosta.co

Forward it Ali Mukhtar

send an email to  ksa-operation@bosta.co

Raise a ticket to Ali Mukhtar

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Business (Smart home) is requesting flyers, but he exceeds his monthly quota

you should -----

Advise him to wait for the new month quota

Send the request to Flyers Validation and Bosta Materials KSA

Send the request to Flyers Validation

Sent to ksa-am@bosta.co

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Business (Rengo) Forgot to give all orders to the star on today's pickup, and he wants to create another pickup for the same location today to give us the rest of the orders .....

Ask him to create a new pickup request before 4 PM to collect orders today

Create a ticket to the hub to send the star again to the business

Inform the business that he can create only 1 pickup order per location per day


Inform him to call the star to get back and collect the rest of orders

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Business Salasa is complaining that the sales agent mentioned that we are covering this area.

You should ----

Raise a ticket to KSA account management team

Send an email to the account management team to validate the case

Send an email to Mohamed Rafaat to validate the case

Send an email to the account management team to compensation him

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

The business can change the address order when their status is….

(Choose all the correct answers)

RTO

OFD

In transit

created

All of the above

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