MGT315 TUTORIAL CHAPTER 5

Communication is the process of giving, getting and exchanging information, ideas and opinions so the receiver understands the message.

• TRUE

• FALSE

ICT provides the sources of sociability, support, information, a sense of belonging and social identity in order to improve communication.

• TRUE

• FALSE

Answer explanation

ICT provides the sources of sociability, support, information, a sense of belonging and social identity in order to increase social interaction.

ICT helps to increase productivity through word processors, communication through email and expanding access to information via web browsers and streaming video. For example, only written data, but all sorts of information can be sent through video, audio, or photographs, can be sent via e-mail.

• TRUE

• FALSE

Sender is a person who has a need or desire to convey an idea or concept to others.

• TRUE

• FALSE

Human beings have a social need to have good relationships and communication with other people.

• TRUE

• FALSE

One of the importance of information technology and communication skills is to

• increase the information flow

• performance expectancy

• increase social interaction

• innovative climate

• develop effective questions

The use of information technology in communication includes the following except:

• to deliver information

• to increase interactivity

• to receive feedback

• to facilitate noise

• to convey message

Which of the following is NOT the components of communication process?

• Sender

• Receiver

• Noice

• Encode

• Voice

The implication of ICT use in new product development is:

• performance expectancy

• facilitate discussion

• intrinsic motivation consists of elements that originate inside individuals

• recognize

• fast problem solving

What is Information Technology?

• process of giving, getting and exchanging information, ideas and opinions so the receiver understand the message.

• process of solving problems, raising complex questions, develop consistent arguments and expressing ideas from various perspective.

• new product development decision-maker thinks that utilizing ICT more and involving users in the process would improve product innovation and new product performance.

• process of giving, getting and blocking information, ideas and opinions so the receiver misunderstand the message.

• the study, design, development, implementation, support and management of computer-based information systems, particularly software and hardware.