Room Division 2

Room Status Terminology:

The room is occupied but not yet cleaned.

• Vacant Dirty

• Make Up Room

• Occupied Ready

• Occupied Dirty

Person responsible in maintaining the cleanliness and orderliness of guestrooms, and floor's corridor.

• Public Area Attendant

• Linen/Laundry Attendant

• Room Attendant

• Runner

The main responsibilities of (a)   department is to handle the hotel cleanliness.

The housekeeping department would interact closely on daily basis with ___________.

• Accounting Department

• Maintenance Department

• Sales Department

• Human resource Department

If the status of the room 101 is Vacant Dirty (VD), what does is mean?

• 
  A guest has just checked into the room

• The room attendant has cleaned the room

• A guest has just checked out from the room

• The floor supervisor has just inspected the room

Below are the furniture materials, EXCEPT:

• Wood

• Plastic

• Steel

• Fabric

Flooring of four star rating hotel using (a)   quality and condition throughout their furniture, soft furnishings and fittings.

Which of the following is the type of flooring used in hotels?

• rug

• carpet

• duvet

• leather

The (a)   department of a hotel is held responsible for protecting guests and their luggage, employees and staff of the hotel, hotel equipment, raw materials, groceries and other resources of daily use and fund protection.

It is important for all housekeeping personnel to know about (a)   as they could be the first ones on the spot to give immediate attention to a guest or an employee.