CHAPTER 1

economic activity are divided into .......

• 1

• 2

• 3

• 4

what is the examples of Producing Industry

• agriculture

• banking

• tourism

• hospitality

An industry made up of companies that primarily earn revenue through providing intangible products and services

• true

• false

what is the definition of management?

• interact with customers

• coordinating work activities so that they are completed efficiently&effectively with and through other people

• companies that primarily earn revenue through providing intangible products

what are the skills that manager must have?

• technical skills

• micromanagement

• absence of empathy

managers is organizational members who tell others what to do

• false

• true

state the managerial levels

• middle manager-first line managers-top managers-non-managerial employees

• top managers - middle managers - first line managers - non-managerial employees

• top managers - middle managers - first line managers

top-level managers consists of

• general managers

• office managers

• CIO

how many function that management has

• 1

• 3

• 2

• 4

who is the lowest level of the organisation who manage the work of NON-MANAGERIAL employees?

• top managers

• middle managers

• first line managers