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Front Desk Management

Authored by Jimmy HS]

Other

9th - 12th Grade

Used 9+ times

Front Desk Management
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16 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 3 pts

Media Image

Name 3 positions that are in the Front Desk Department?

Cashier

Night Auditor

Front Desk Agent

Porter

Bellmen

2.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

As an employee, your employer may require you to leave your cell phone in:

The employee breakroom

A cubby in the front office

Your locker or another secure place

In your pocket

3.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

At any hotel, the first person a guest sees or interacts with is:

Maintenance

Chef

Housekeeping

Front Desk Representative

4.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

It is acceptable to pet a service animal.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

A folio is a statement that shows the guest's

Private information

Employment history

Transactions (purchases) at the hotel

Clothin

6.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

What does OSHA stand for?

Occupational Security and Hazard Administration

Occupational Safety and Health Administration

Other Safe and Healing Acts

On Safety and Health Administering

7.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

Small hotel consist of …… rooms

1 to 150
151 to 400
400 to 1000
1 to 100

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