MGT103_Chapter 6.1_HiepTH9

    _____ is the degree to which the overall task of the organization is broken down and divided into smaller component parts.

• Job specialization

• Job enrichment

• Job rotation

• Job enlargement

• Task identity

    One of the benefits of job specialization is that:

• it makes employees proficient at a task.

• it significantly increases employee satisfaction.

• it offers new challenges and stimulation to the workers.

• it decreases boredom and absenteeism among workers.

• it eliminates job monotony and fatigue.

    One of the disadvantages of job specialization is that:

• it increases the transfer time between tasks.

• it makes it difficult to develop specialized equipment to assist with a job.

• it does not help a worker become proficient at a task.

• it does not offer challenges or stimulation to workers.

• it requires workers to handle different tasks at a time.

    Which of the following is an advantage of job specialization?

• It decreases transfer time between tasks.

• It increases the level of employee satisfaction

• It eliminates monotony and boredom

• It provides stimulation and challenges to employees

• It significantly reduces employee turnover rates

    Jimmy owns an ice cream parlor. He designs a schedule for the different tasks the employees have to perform in order to prevent monotony at work. According to the schedule, if an employee makes waffle cones on a day, he serves ice creams the next day and clears the tables on the day after that. Jimmy is using the _____ approach at his ice cream parlor.

• job enrichment

• job enlargement

• job rotation

• job deskilling

• job specialization

    _____ involves systematically moving employees from one job to another.

• Job enlargement

• Job rotation

• Job deskilling

• Job specialization

• Job enrichment

In _____, the jobs do not change, but instead workers move from job to job.

• job rotation

• job specialization

• job enrichment

• job deskilling

• job enlargement

    _____ was developed to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of tasks, which presumably reduces the level of job dissatisfaction.

• Job enlargement

• Job rotation

• Job enrichment

• Job specialization

• Job deskilling

    Which of the following would require continually adding new tasks and challenges as part of the job design?

• Job enlargement

• Job specialization

• Job rotation

• Job enrichment

• Job deskilling

    _____ attempts to increase both the number of tasks a worker does and the control the worker has over the job.

• Job deskilling

• Job enrichment

• Job specialization

• Job rotation

• Job entropy