Chapter 16: Culture & Diversity in Business

Which term refers to the standards of a particular company?

• employee handbook

• diversity

• business culture

• business etiquette

Which is NOT usually something companies need to learn more about when marketing products abroad?

• language

• customs

• tastes

• climate

Which is NOT a way to formally define a corporate culture?

• a code of ethics

• a job description

• a written manual

• the orientation process

Which term refers to differences in work habits and approaches to tasks?

• diversity

• stereotypes

• cultural difference

• ageism

Which can lead to a competitive advantage in business?

• stereotypes

• culture

• diversity

• prejudice