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Final Assessment recap

Authored by Royal Trainer

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Professional Development

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Final Assessment recap
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37 questions

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1.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Which are the Royal Suite Classes?

STAR Class

SKY Class

SEA Class

Royal Class

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

On which reservation system can we apply the following FCCs Global Suspension, Cruise with Confidence, NRD, Incident.

Real Time Redemption

Booking and amendments

DX option

Guest Detail

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Corporate Certificate can be use as a deposit on a new booking.

False

True

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

For bkgs made on board the OBC is per person or per stateroom?

Per person

Per stateroom

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which ships listed below receive Royal Suite Class amenities? (select all that apply)

AL

LB

AN

BR

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

For charter sailings the guest needs to contact who?

CVP Agent

Travel Agency responsible for that sailing

Groups

Royal up

7.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What are the conditions to have a guest on cross-referenced for dining?

Same shore X

Same dining time

Same family

Same Cruise

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