September Assessment

Hey there! What's your full name?

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Please drop your DXC email address here. Thanks!

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Go to vocaroo.com

Click the Red Mic Icon to record
Make sure to Allow Microphone Access
Record Your Genius and Say "Test Mic"
Stop and Play
Save or Re-Record
Get Your Link and Share that Here

Good Luck !

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Explain a complex insurance concept, like premium vs. disbursement, to a customer.

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How do you adjust your communication style when speaking with a customer who seems confused or
unfamiliar with insurance terminology?

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Describe a situation where you successfully resolved a customer's issue with their insurance policy. What steps
did you take to reach a solution?

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How do you approach finding a solution when you encounter a problem that you haven't encountered before?

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Give an example of a time when you collaborated with a colleague to address a challenging customer inquiry.
What was the outcome?

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Give an example of a time when you collaborated with a colleague to address a challenging customer inquiry.
What was the outcome?

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Share a memorable experience where you went above and beyond to exceed a customer's expectations.

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OFF