September Assessment

Hey there! What's your full name?

Please drop your DXC email address here. Thanks!

Go to vocaroo.com

Click the Red Mic Icon to record
Make sure to Allow Microphone Access
Record Your Genius and Say "Test Mic"
Stop and Play
Save or Re-Record
Get Your Link and Share that Here

Good Luck !

Explain a complex insurance concept, like premium vs. disbursement, to a customer.

How do you adjust your communication style when speaking with a customer who seems confused or
unfamiliar with insurance terminology?

Describe a situation where you successfully resolved a customer's issue with their insurance policy. What steps
did you take to reach a solution?

How do you approach finding a solution when you encounter a problem that you haven't encountered before?

Give an example of a time when you collaborated with a colleague to address a challenging customer inquiry.
What was the outcome?

Give an example of a time when you collaborated with a colleague to address a challenging customer inquiry.
What was the outcome?

Share a memorable experience where you went above and beyond to exceed a customer's expectations.