Business Management: Ch 2. Management, Supervision, and Decision

Good supervisors are able to show employees the importance of company goals.

• true

• false

When an employee is not performing work correctly, the supervisor should take over to make sure it is done well.

• true

• false

Listening is an important communication skill for supervisors.

• true

• false

The most important resource available to managers is the company’s employees.

• true

• false

Helping employees determine how to use their time effectively is a component of time management for supervisors.

• true

• false

The first step in effective problem solving is to identify the symptoms.

• true

• false

In attempting to solve a problem, a manager should always analyze more than one possible solution.

• true

• false

Effective managers demonstrate commitment to the continued success of the organization.

• true

• false

In which role are managers acting when they represent their organization and maintain effective relationships with others?

• relationship builders

• communicators

• middle managers

• decision makers

If companies spend much time correcting errors and redoing work, it is likely that the supervisors are not effective at

• communication

• evaluation

• quality control

• time management