Business Management Change Quiz
Authored by Fiona Matthews
Business
12th Grade
Used 14+ times
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12 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Leadership is important during change because
Leaders inspire and motivate employees toward the new state
Leaders build and communicate a vision for change
Leaders empower and support employees
Leaders minimize resistance to change
2.
MATCH QUESTION
1 min • 1 pt
Respond to each KPI with a suitable strategy
Cost Cutting
Increase in staff absenteeism
Introduce lean management techniques
Increase in workplace accidents
Staff training
Increase in level of waste
Improving quality in production
Decrease in market share
Staff Motivation
Decrease in profits
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which of the following is not a strategy for developing a corporate culture?
Establishing appropriate rituals and celebrations
Recruitment procedures that do not ensure culture fit
Identify heroes and role models
Change the layout of the business
4.
MATCH QUESTION
1 min • 1 pt
Match each key word with the appropriate principle of a learning organization
Personal Mastery
Dialogue and thinking together
Shared Vision
Scrutinize
Mental Models
Developing individual proficiency
Systems Thinking
Shared understanding of the desired future
Team Learning
Look beyond what is occurring in the business
5.
CATEGORIZE QUESTION
3 mins • 1 pt
Organise these management strategies into the right categories
Groups:
(a) High-risk
,
(b) Low-risk
Incentives
Manipulation
Support
Threat
Empowerment
Communication
6.
REORDER QUESTION
1 min • 1 pt
Reorder the following in the Unfreeze stage of Lewin's Three-step Change process.
Manage and understand doubts and concerns
Communicate the change
Ensure there is strong support from management
Determine what needs to change
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which of the following occurs in the Refreeze step of Lewin's Three-step Change process.
Develop ways to sustain the change
Empower employees in decision making
Provide ongoing support and training
Establish the need for change
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