Nonverbal and Verbal Communication

All of the following are challenges that affect verbal communication except______

• High pitch tone

• Word choice/tone

• language barriers

• differing perspectives

Different types of nonverbal communication includes_______

• artifacts

• haptics

• eye contact

• all of the above

happen when you try to translate someone's meaning but don't understand what they are saying______

• language

• cultural differences

• language barriers

• none of these

True or False?

Sometimes our body language can send a message that is different from what we meant to say.

• True

• False

Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.

• verbal communication

• nonverbal communication

When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.

• good

• misunderstood

• effective

• confusing

Which of the following statements is true?

• Communication requires at least one person

• People rarely make mistakes when communicating

• Communication is a two-way process

• Employers don’t really value communication skills

Communicating positively with individuals who are different from you can provide you with:______

• reinforced stereotypes and generalizations.

• automatic understanding of other cultures.

• feelings of distrust towards other people.

• new perspectives and ideas about life.

The purpose of verbal communication is to ________

• recite other's thoughts

• relay messages to one or more receivers

• allow people to know your unhappiness

• none of these

Which of the following statements is true?

• It is entirely the sender’s responsibility to ensure that his/her message is understood

• It is entirely the receiver’s responsibility to ensure that s/he understands the message

• Cultural, relational, and frames are influential factors that affects verbal communication

• It is neither the sender nor the receiver’s responsibility to ensure effective communication