
Pelayanan Prima
Quiz
•
Education
•
1st Grade
•
Practice Problem
•
Easy
Rian Ugeng
Used 1+ times
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12 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
BPR umumnya kalah bersaing dengan Bank Umum kecuali dalam hal
Teknologi
Jaringan yang Luas
Pelayanan face to face
Fasilitas digital
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mengapa perlu pelayanan Prima ? 1. Meningkatkan Kepercayaan 2. Merepotkan 3. Memberi Kepuasan Nasabah 4. Meningkatkan Daya Saing
1, 2, 3 benar
2, 3, 4 benar
1, 3, 4, benar
1, 2 , 4 benar
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam Pelayanan Prima diperlukan
Keterampilan
Kebersihan
Kemegahan
Ketakutan
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengetahuan yang harus dimiliki Bankers : 1. Akuntan 2. Lawyers 3. Matematika 4. Ekonom
1, 2, 3 benar
2, 3, 4 benar
1, 3, 4 benar
1, 2, 4 benar
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam Pelayanan, Penampilan harus menari karena
Tidak ada hubungan dengan pekerjaan
Mewakili Citra Perusahaan
Tidak perlu
Terkait bawaan lahir jadi susah
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sikap pendiam dapat mencerminkan
Ramah
Bersahabat
Baik Hati
Sombong
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sikap yang menunjukkan gembira dan bersemangat adalah
Melayani dg Cemberut
Melayani dg hormat dan sopan
Melayani dengan berjingkrak-jingkrak
Melayani dengan bercanda
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