SF BA Day 1 Quiz

Which type of analysis can help you understand organization’s structure, functions and interactions?

• Enterprise Analysis

• Gap Analysis

• Strategy Analysis

• Stakeholder Analysis

Which type of analysis can you use to answer the following question:

Who are the internal and external decision makers/ influencers relevant to my client’s business?

• Strategy Analysis

• Enterprise Analysis

• Stakeholder Analysis

• Management Analysis

Which of these is NOT a part of V2MOM?

• Values

• Vision

• Obstacles

• Venue

Which of these tools is best used to identify Stakeholders?

• Stakeholder Wheel

• V2MOM

• Empathy Map

• Journey Map

The IT Director wants to build an app that will be used by him as him team to optimize processes. Which level of influence should the BA place the IT Director on the stakeholder wheel?

• The Project

• The IT System

• The Enterprise

• The Wider Environment

What’s one project step a Salesforce business analyst engages in?

• Creating profiles

• Eliciting requirements

• Setting up users

• Creating custom objects

Which of these is NOT a key activity for Business Analysts?

• Communication

• Elicitation

• Implementing solutions

• Platform configuration

Which of these problems can you identify with SF Optimizer?

• Long lighting page loading times

• Project priorities

• Not enough daily active users

• Non-adoption of key features across the org

Which of these is NOT an elicitation technique?

• Journey mapping

• Process modeling

• Workshop

• Document analysis

Which of these is NOT a typical document BA manages?

• Funtional requirements specifications

• Business analysis plan

• Request for Proposal

• Change request logs