Personal Characteristics of a Healthcare Worker TEST

You are explaining the diagnosis to your patient, what is a method you can use to make sure the patient has correctly understood the information?

• proximity

• feedback

• nonverbal communication

• therapeutic communication

Refers to the physical space between people.

• proximity

• lay terms

• verbal communication

• nonverbal communication

The use of language and words to send and receive information.

• verbal communication

• nonverbal communication

• closed-ended questions

• open-ended questions

Inquiries that require more than a one-word response; used to encourage patients to provide more detailed information or explanations.

• closed-ended questions

• open-ended questions

• active listening

• communication

Communication that employs certain techniques specifically aimed at meeting the needs of patients.

• nonverbal communication

• therapeutic communication

• active listening

• communication

Meaning conveyed by body language, gestures, facial expressions, touch, and physical appearance.

• nonverbal communication

• verbal communication

• active listening

• communication

Listening characterized by focusing fully on what a speaker is saying.

• active listening

• communication

• verbal communication

• lay terms

Dr. Smith explains a diagnosis to his patient using everyday language that the patient can understand. What is this practice called?

• verbal communication

• lay terms

• nonverbal communication

• therapeutic communication

"It's not what you say, but how you say it." applies to what?

• Eye Contact

• Tone of Voice

• proximity

• feedback

Eye contact, facial expressions and touch are all a part of what type of communication?

• Verbal

• Nonverbal

• proximity

• lay terms