TELEPHONING

Who's calling please?

• Asking for information.

• Taking a messgae.

• Leaving a message.

• Asking the caller to wait.

• Recalling ia caller.

…….. I speak to Mr. Ridho?

• Never

• Bring

• Ask

• Might

• Could

Caller: . . . . . . . May I speak to Mr. Rudy?

Receptionist: I'm sorry Mr. Rudy has just left his office ten minutes ago.

• Hi everyone.

• Hello, My name is Rizky.

• Hello, Rudy's company.

• Good morning everyone.

• Hello, who is speaking?

Receptionist: . . . . . .

Caller: I would like to speak to the sales manager please.

• Hello, Who's calling?

• Hello, my name is Eva.

• Hello, can I help you?

• Hello, may I talk to the sales manager.

• Hello it’s me.

Caller: Hello this is Ivan . . . . Could I speak to Mrs. Dessy please?

Receptionist: Sure.

• I'm from BATARA BANK.

• May I leave a message.

• I can’t hear your voice.

• Who am I talking with?

• Hello my name is Dessy.

Caller: Hello I'm Karen from Lotty the Italian restaurant. . . . . .

Call receiver: I'm so sorry that extension is busy at this moment. 

• May I speak to that extension?

• Could you connect me to the extension 24?

• Do you know the extension 24?

• I'll connect you to extension 24.

• I am on 24 extension.

Caller: Hello, my name is Daryl.

Receptionist: Hello . . . . . Can I help you?

• Who is speaking?

  
  

• I am your receptionist.

• Thanks for calling DBI corporation.

• DBI corporation.

• My full name is Doddy Rusadi.

Ferry: Hello . . . . I'm calling from Tech n' Lifestyle Magazine.

Leanna: Hello, Tokichi computer. What can I do for you Sir?

• Can I speak to Mr. Tokichi.

• Hello, I’m Leanna.

• This is Leanna.

• This is ferry.

• I want to leave a message for Mr. Tokichi.

Caller: I need to talk to Mrs. Fiona.

Secretary: . . . . . If you don't mind waiting, Mrs. Fiona will finish her phone call.

• I'll connect you to Mrs. Fiona. 

• Mrs. Fiona will call you back.

• I'm sorry, Mrs. Fiona is having another phone call.

• I'm sorry. Mrs. Fiona is on meeting. 

• Can I leave a message?

Caller: Hello, I'm Evelyn. May I speak to Edward please?

Receptionist: I'm sorry I don't catch your name. . . . . . ?

Caller: It's E-V-E-L-Y-N.

• Who am I talking to

• Can you spell your name

• Can you spell your name

• Can I write your message

• Your name is very unique.