Chapter 1

What is Organizational Behavior (OB)?

• A branch of psychology

• The study of how organizations function

• The study of individual behavior within an organization

• A type of organizational structure

Why is systematic study valuable to Organizational Behavior (OB)?

• It makes OB more complex

• It helps in developing intuition

• It reduces the need for research

• It enables a more accurate understanding of behavior

Which of the following is NOT one of the major behavioral science disciplines that contribute to OB?

• Sociology

• Anthropology

• Astronomy

• Psychology

Managers face challenges in applying OB concepts. Which of the following is a common challenge?

• Resistance to change from employees

• Huge and better employee salaries

• Overabundance of resources

• Better technologies in organization

Why is it important for managers to understand individual behavior within organizations?

• To increase employee privacy

• To eliminate diversity

• To increase all conflicts

• To motivate employees effectively

Which of the following is a potential consequence of NOT applying OB concepts effectively?

• Increased employee engagement

• Higher productivity

• Reduced organizational effectiveness

• Enhanced teamwork

What is the capital city of Malaysia?

(a)