Centralization Vs. Decentralization of Office Services CSEC

The practice of dispersing office activities throughout the organization is:

• Specialization

• Decentralization

• Reprography

• Centralization

A ______________ office provides services for all the departments in the organization.

Reprographics is associated with the following services

• Printing and duplicating

• Filing

• Mailing

• Word processing

Printing and duplicating, typing and word-processing, telephone switchboard, filing, mailing and reception are services that can be centralized

• True

• False

Which of the following is NOT an advantage of the centralized office?

• Faster decision-making

• More effective supervision of office staff

• Fuller utilization of space

• Greater control over the quality of work produces

Which of the following is a disadvantage of the centralized office?

• Equipment may be under utilized

• There may be lack of consistency or standardization in the quality of work

• Confusion about location of information

• Files may not be easily accessible by departments who need them.

Which of the following is NOT an advantage of the decentralized office.

• Documents and equipment are located close the those who need them

• Faster decision-making as necessary

• May require fewer specialists positions

• Greater control over the quality of work produced.

A disadvantage of the decentralized office is that equipment may be utilized by untrained staff which will decrease the life span of the equipment.

• True

• False